Effective Date: March 30, 2026
1. Information We Collect
When you book a room, submit a contact form, or communicate with us, we may collect the following:
- Personal details — your name, email address, and phone number
- Payment information — credit or debit card details, processed securely through Stripe (we never see or store your full card number)
- Reservation details — check-in and check-out dates, room preferences, number of guests
- Government-issued ID — if required at check-in for identity verification, as permitted by South Carolina law
- Contact form messages — any information you submit through our website contact form, processed through Formspree
2. How We Use Your Information
We use your information only for the purposes you'd expect:
- To process your reservation and collect deposits or payments
- To send booking confirmations and check-in instructions
- To respond to questions or requests you send through our contact form
- To comply with South Carolina lodging and tax regulations
We do not use your information for marketing unless you explicitly opt in. We do not sell, rent, or trade your personal information to anyone.
3. Third-Party Services
To operate our hotel and website, we work with a small number of trusted third-party services. Each has its own privacy policy:
- Stripe — processes all credit and debit card payments. Stripe is PCI DSS Level 1 certified, the highest level of payment security. We never see or store your full card number. Stripe Privacy Policy
- Formspree — handles submissions from our website contact form. Formspree Privacy Policy
- Online Travel Agencies (OTAs) — if you book through a third-party platform like Expedia, your information is subject to that platform's privacy policy in addition to ours
4. Cookies & Website Tracking
Our website is simple and so is our tracking:
- We may use basic cookies to keep the website functioning properly (session cookies)
- If we use Google Analytics or a similar service, it collects anonymous usage data (pages visited, time on site) to help us improve the website — not to identify you personally
- We do not run targeted ads or use retargeting cookies
- We do not sell any website usage data to third parties
5. Data Security
We take reasonable steps to protect your information:
- All payment processing is handled by Stripe, which meets the highest industry security standards (PCI DSS Level 1)
- Our website uses SSL encryption (HTTPS) to protect data in transit
- Access to guest records is limited to authorized hotel staff only
No system is 100% secure, and we cannot guarantee absolute security — but we treat your data with the same care we'd expect for our own.
6. How Long We Keep Your Information
We retain reservation records and guest information for as long as required by South Carolina tax and lodging regulations, and for a reasonable period afterward to handle any billing questions or disputes. Contact form submissions are deleted once your inquiry has been resolved.
7. Your Rights
You have the right to:
- Request access to the personal information we have on file for you
- Request correction of any inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
To make any of these requests, contact us using the information below. We will respond within a reasonable timeframe.
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this privacy policy or want to make a request regarding your personal data, reach out to us:
This privacy policy is provided as a working draft for informational purposes. CMI Hotel 1935 recommends having this document reviewed by a licensed attorney to ensure full compliance with applicable federal, state, and local laws, including the South Carolina Identity Theft Protection Act and any applicable federal regulations.